If you cannot pay your energy bill due to financial difficulties, one of our flexible payment plans may help.
Self-service options
For fastest service, we offer self-service options to make a payment arrangement.
Our self-service options are available at your convenience and offer the same
terms as those provided by calling a Michigan Gas Utilities
representative. All options are available 24 hours a day, seven days a week.
Online
MGU app
Automated phone: 800-401-6402
The following assistance programs are available for eligible residents in Michigan.
Protects against service disconnection and high energy bill payments during winter months.
Provides free home weatherization services to eligible homeowners and renters.
Provides crisis intervention assistance for energy-related expenses such as heating fuel, electricity and home repairs.
Postpones service disconnection in households where there is a medical emergency or protective services emergency.
Offers service disconnection protection for active military personnel and their families.
Protects against service disconnection if a service interruption would be immediately life-threatening.
Provides assistance to help pay for heating expenses.
Provides assistance with overdue utility bills for those financially impacted by the COVID-19 pandemic.
Provides assistance for income-eligible customers.
Other
To speak with a representative, call 800-401-6402.
