Payment arrangements and energy assistance

It's not always easy making ends meet. If you are having financial difficulties, or know someone who is, the following assistance programs can help.

• Payment arrangements
  Schedule monthly payments to pay off a past-due balance.
• Winter Protection Plan
  Protects against service disconnection and high energy bill payments during the winter months.
• Weatherization Assistance Program
  Provides free home weatherization services to eligible homeowners and renters.
• State Emergency Relief Program
  A crisis intervention program that provides assistance for energy-related expenses such as heating fuel, electricity and home repairs.
• Medical emergency protection
  Postpones service disconnection in householdsd where there is a medical emergency or protective services emergency.
• Active duty disconnection protection
  Service disconnection protection for active military personnel and their families.
• Critical care customer shut-off protection
  Protects against service disconnection if an interruption in service would be immediately life threatening.
• Home Heating Credit
  Provides assistance to help pay for heating expenses.
• Help others stay warm
  Help others in the community stay warm this winter.
• Energy assistance agencies
  Contact a local agency for information about resources available in your area.
• Third-party notification
  Select a third party to be notified, and act on your behalf, if your account faces disconnection.

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