Payment arrangements and energy assistance

If you cannot pay your energy bill due to financial difficulties, one of our flexible payment plans may help.

Self-service options

For fastest service, we offer self-service options to make a payment arrangement. Our self-service options are available at your convenience and offer the same terms as those provided by calling a Michigan Gas Utilities representative. All options are available 24 hours a day, seven days a week.

Online
MGU app
Automated phone: 800-401-6402

Energy assistance options

• Winter Protection Plan
  
• Weatherization Assistance Program
  
• State Emergency Relief Program
  
• Energy assistance agencies (by county)
• Medical emergency protection
  
• Active duty disconnection protection
  
• Critical care customer shut-off protection
  
• Home Heating Credit
  
• Third-party notification
  
• The Salvation Army’s Energy Assistance Services
• Help others stay warm
  
• Low income and senior assistance programs
  

To speak with a representative, call 800-401-6402.

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