Contact us


Leave area immediately and call us from a safe location:
If we respond to a natural gas leak call and no one is present, we shut off gas for safety reasons.

Customer service


  • Questions, comments, concerns
  • Response in 1 to 2 business days
  • Not for emergencies/outages
  • Email customer service


Residential service
800-401-6402 (24 hours a day)

Business center
844-889-3500 (24 hours a day)

Call before you dig
MISS DIG800-482-7171


Customer service
Michigan Gas Utilities
Attn: Customer service
P.O. Box 19001
Green Bay, WI 54307-9001

Bill payment
Michigan Gas Utilities
P.O. Box 6040
Carol Stream, IL 60197-6040

Other service contacts

Payment arrangements
Use self-service options to make payment arrangements on your past-due balance.

Suppliers and contractors
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Senior vice president - customer service
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Frequently asked questions
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