Contact us

Emergencies

Leave area immediately and call us:
800-401-6451
If we respond to a natural gas leak call and no one is present, we shut off gas for safety reasons.

Customer service

Email

  • Questions, comments, concerns
  • Response in 1 to 2 business days
  • Not for emergencies/outages
  • Email customer service

Phone

Residential service
800-401-6402 (24 hours a day)

Business center
844-889-3500 (24 hours a day)

MISS DIG
811

Mail

Customer service
Michigan Gas Utilities
Attn: Customer service
P.O. Box 19003
Green Bay, WI 54307

Bill payment
Michigan Gas Utilities
P.O. Box 6040
Carol Stream, IL 60197-6040

Other service contacts

Payment arrangements
Arrange payments online for past-due balances on your account.

Suppliers and contractors
Get information about providing products and services to our company.

Vice president - customer service
Provide customer service feedback or report unresolved service problem.

Frequently asked questions
Read our questions and answers to self assist.