If you or a member of your household has a medical emergency or protective services emergency,
you may postpone service disconnection up to 21 days. Your condition must be certified by a
physician or public health office on a commission-approved Medical Certification form.
The form must state the medical condition, medical equipment and specific time period a
shutoff of utility service would make the medical condition worse. You will receive a
three business-day grace period to provide the completed form.
For more information, contact MGU at