Medical emergency protection

If you or a member of your household has a medical emergency or protective services emergency, you may postpone service disconnection up to 21 days. Your condition must be certified by a physician or public health office on a commission-approved Medical Certification form. The form must state the medical condition, medical equipment and specific time period a shutoff of utility service would make the medical condition worse. You will receive a three business-day grace period to provide the completed form.

For more information, contact MGU at 800-401-6402.