Natural gas is odorless until we add mercaptan, an odorant similar to rotten eggs, to help detect leaks. If you smell natural gas or have a natural gas emergency, leave immediately and call us from another location.
Natural gas leaks: 800-401-6451
Natural gas is safe when properly used. Follow these tips to prevent accidents:
- Never use your oven or range for heating a home.
- Install and maintain at least one carbon monoxide detector on each floor of a home or business.
- Keep an all-purpose fire extinguisher in a kitchen.
- Have a qualified contractor inspect furnaces, vents, appliance connectors and chimneys for corrosion and blockages at least every other year.
- Keep areas around furnaces and water heaters clean and free of clutter and flammable liquids.
- Clean or replace air filters in heating systems at least annually.
- Keep chimney flues and appliance vents clean and in good repair.
- Follow a space heater's instructions carefully and use with proper ventilation.
- Clean range tops by washing burners with water and mild detergent.
- See if gas range flames are crisp, quiet and blue. Yellow flames indicate need for adjustment.
- Check water heater air intakes, drain pipes, controls and flue to ensure they are unobstructed.
- Set water heater temperature to 120 degrees F to prevent scalding.
- Keep gas meters free of debris, snow, ice, vegetation and other obstructions.
- Never hang things from natural gas piping.
- Have corrugated stainless steel tubing inspected to make sure is properly bonded and grounded.
- Call 811 or the local utility locating service at least three days before you plan to dig.