Working with marketers

MGU receives many requests from natural gas marketers and brokers for information about our customers' energy use. To serve our customers in the best way possible, we fill these requests based on the following standards:

  • Our main objective is to focus on our customers. We believe it's important that every business understand its natural gas supply options and the associated costs. We also want to deliver needed information as quickly as possible.
  • Other considerations we make include: protecting confidential customer information and releasing that information only when the customer has provided written permission. Confidential customer information, including usage information, will only be sent to the customer. This information cannot be sent to a third party. And because it would not be appropriate for other customers to subsidize our response to individual usage requests, we must recover the cost of providing this information.

Forms and information

If you are a customer of MGU and want to appoint a third party to work with us as your agent, please complete a Third-Party Verification Agreement and send it to us. Our records also will reflect the type of information your agent is authorized to receive.

If you are looking for a marketer or broker, see our list of list of energy marketers and brokers.

Complete the online profile request form to obtain Energy Information System access. Your representative will set up an account, including a user name and password.

If you or your agent have questions while completing these forms, or when making a usage request, please email our Account Management-Support staff. You can also contact your MGU Representative.

If you are an agent or marketer wishing to make an intra-day nomination request, please submit the intra-day nomination request form.