What is the Gas Demand Response Pilot Program?
The Gas Demand Response Pilot Program has been designed to reduce natural gas use during peak usage times and/or
in the event of an emergency. The purpose of this program is to offer a new tool that will enhance system
reliability and reduce the risk of outages. Event days happen rarely; however, reducing your natural gas use
can have a positive system impact during high demand and emergency situations. You remain in control of your
thermostat and energy use at all times.
What happens when there is an event?
Before an event happens, we will contact you according to your preferred methods, which can include one or all of the
following: phone call, text and email.
You will receive details on when the event will occur and how long it is expected to last. You will also get an alert
telling you when the event is over, so you can switch back to your preferred thermostat settings.
These events may occur during the heating season, from Nov. 1 through March 31. During a peak usage day or an emergency,
Michigan Gas Utilities (MGU) will notify you to turn down your thermostat by 1-4 degrees for a specified period of time
(a minimum of two hours and a maximum of eight hours).
Why should I join?
Your rate will not change and we are currently offering an incentive to participate in this program.
Your participation qualifies you for a chance to receive a $50 gift card at the start of the heating
season (Nov. 1) and a $25 gift card at the end of the heating season (March 31).
You also have the opportunity to help reduce energy use during a peak usage time and/or in the event of
an emergency, which could reduce the possibility of an outage in your community.
How do I get started?
The Gas Demand Response Pilot Program is only available to a limited number of customers.
If you are interested in participating in the pilot program, apply by selecting the button
below and completing our online form. Your application will be reviewed and you will be
notified by your preferred method of contact if you qualify and are enrolled into the program.
Gas Demand Response hours year-to-date