Vision, Mission, Values and Expectations
Employees of Michigan Gas Utilities, a subsidiary of Integrys Energy Group,
are guided by Integrys' vision, mission, values and expectations.
Vision: "People Creating a Premier and Growing Energy Company"
A vision is a picture of the future we seek to create. It gives shape
and direction to the organization's future, and it helps people set goals to take
the organization closer to that vision.
The key phrases of Integrys' vision are:
- People creating: Our ability to achieve the vision rests with our people,
who are actively working to make the vision real.
- Premier and growing: We strive to be the best at what we do, both
internally and externally, and are constantly changing to meet customer needs and
expectations.
- Energy company: We are focused on the energy business in regulated and
non-regulated sectors.
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Mission: "Provide Customers with the Best Value in Energy and Related Services"
Our mission describes what we do and who we serve. It provides
focus for our everyday work and long-term direction for our strategic planning.
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Values
We are committed to serving all of our stakeholders in ways that are consistent with
our values.
- Integrity – We are guided by honesty, trust and sincerity in all our actions.
- Innovation – We fully support the quest to develop creative and innovative ideas
that can lead to improving our ability to serve the needs of our stakeholders.
- Safety – We are committed to safety at all times and in all places – in our
products and services, in our workplaces and in our communities.
- Collaboration – We consider a broad spectrum of ideas and opinions before
formulating business strategies and goals.
- Respect for Employees – We value unique and high-level skills, abilities and
perspectives.
- Service to Customers – We focus on creative solutions to meet and exceed our
customers' expectations.
- Value for Owners – We seek long-term value for our shareholders through dividend
growth and strong return on total capital.
- Support for Communities – We are leaders in our communities and responsible
stewards of the environment.
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Expectations
Our success as individuals and as a company depends on our attitude toward our
work and each other. To achieve our vision and be true to our mission and values,
all employees are expected to:
- Embrace change
- Foster diversity and inclusion
- Be a team player; work toward a shared purpose and mutual accountability
- Be adaptable, flexible, creative and tenacious
- Be safe in everything we do
- Communicate openly, honestly and respectfully
- Use operational excellence to achieve customer-focused results
- Strive for work/life balance
- Have fun!
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