Frequently Asked Questions
Here are answers to some questions our customers often ask. If your question isn't
answered here, or if you'd like more information, please contact us.
- Should I call MISS Dig before Michigan Gas Utilities installs my gas line?
- No, Michigan Gas Utilities will call MISS Dig. MISS Dig will then locate
all utility and municipal underground utilities within 3 business days of the request. The
homeowner will be responsible to locate all private facilities, such as underground
sprinkler lines, septic systems, drain fields, etc.
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- Can I have my gas meter installed anywhere on my building?
- Michigan Gas Utilities will work with you to determine the best meter location.
However, our policy is to locate the meter along the building wall that faces the road
where the gas main is located, or just around the corner. There are also code requirements
in regard to the location of your gas meter from windows, exhaust outlets or fresh air
intake areas. Additionally, your gas meter needs to be a least 3-5 feet from the electric
meter.
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- If there is a gas main on the road in front of my building, how much will it cost
to install natural gas to my building?
- This would require installing a gas service line from the main to your building.
$200 may cover some or all of the costs of installing natural gas. However various
factors such as excess footage, permits, winter construction and boring under or around
obstacles could all impact the cost of the gas installation.
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- What is included in the gas service line installation?
- Michigan Gas Utilities installs the service line from the gas main to the
location at the house and then connects the gas meter on the outside of the structure. The
gas piping that extends from the gas meter to the house or any other building, gas grill,
pool heater, etc., is the responsibility of the building owner.
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- Are there additional costs if the gas main is located on the opposite side
of the road?
- For typical installations, the costs are determined from the customer's property
line. However, excess footage, permits or winter construction charges can alter the
costs.
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- If a natural gas main is not currently located on my road, how much will it
cost to install gas?
- This would require extending a gas main along the road in front of your building and
then installing a service line to your building. The cost of extending the gas pipeline
is determined by the length of the extension, an allowance and other factors.
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- Can I share the cost of extending the gas main with my neighbors?
- You can pay to have the gas main extended to your property, or have your neighborhood
participate to help lower the cost. If there are neighbors who hook onto that extension
within a 5-year period, you will receive a credit back for each service that is hooked
up.
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- What is the cost comparison of oil and propane to natural gas?
- Michigan Gas Utilities offers natural gas
savings calculators, which can calculate your potential savings by switching to
natural gas.
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- Am I responsible for any lawn damage that occurs as a result of the gas
service line installation?
- The area between the property line and the road (the right-of-way) will be restored
with black dirt and seed or gravel (whichever is applicable). In the yard,
Michigan Gas Utilities will level the trench area and clean-up the lawn according to our
guidelines. However, the homeowner will be responsible for restoring the area from the
property line at the road to the house to their satisfaction.
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- Can Michigan Gas Utilities install gas piping to my appliances?
- No. You must contact a heating or plumbing contractor to install gas piping to your
appliances.
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- Once I apply for gas service, how long will it take to have it installed?
- A typical installation is approximately one month from the date of the request.
However, the timeline can vary depending upon on a number of factors, including the time
of year, number of requests and weather conditions. It is always important to schedule
early for your service installation.
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