A list of suppliers approved by the Michigan Public Service Commission to participate in the Gas Choice program is available on the Commission Web site, or contact us.
If you would like to switch to another supplier, you'll need to provide them with your account number and meter number and complete their enrollment process. The supplier will forward the information to Michigan Gas Utilities to initiate the change. To keep Michigan Gas Utilities as your supplier, do nothing.
The change typically takes two to six weeks, depending on your meter-reading schedule. Once your enrollment has been received, the new supplier will send you a confirmation letter within seven days of your agreement date and Michigan Gas Utilities will process the change.
To make an accurate comparison to Michigan Gas Utilities' price (the "GCR" factor on your bill), add a "balancing charge" of .042 cents/Ccf to the alternative supplier's price. The GCR factor is regulated and may change based on market conditions. The GCR factor is tracked on the Michigan Public Service Commission Web site.
You have the right to cancel the contract within 30 days. The unconditional cancellation period begins the day after you sign the new Gas Choice supplier contract. To cancel your contract, contact your supplier. After the 30-day period, your supplier may charge a fee for canceling your contract before you have met the contract terms. Also, please note that you cannot switch back to Michigan Gas Utilities for 12 months after enrolling in Choice. You would be required to choose another alternative supplier.
We do not limit the number of times you may switch suppliers. However, please note that each supplier may stipulate how long you must remain under contract and may charge a cancellation fee if you leave early. Be sure to clarify the duration and details of the contract before you enroll.
Michigan Public Service Commission rules require that if you choose someone other than Michigan Gas Utilities to buy your gas, you may not return to Michigan Gas Utilities for your supply needs for 12 months. As mentioned, we will continue to be your contact for service, emergency calls, etc. Also, if you return to Michigan Gas Utilities from another supplier, you cannot enroll with a Choice supplier for a year.
You do not pay a processing fee when making your original choice. Also, you can change suppliers one time in any 12-month period without being charged a fee. Michigan Gas Utilities will charge a $10 fee if you make additional supplier changes within a 12-month period.
To help avoid unauthorized switching, don't disclose any specific account information (i.e. account number and/or meter number) to a supplier until you agree to switch.
Your Michigan Gas Utilities bill will show the supplier's name and phone number next to their charges. If your service is switched without your consent, contact the supplier.
If your supplier goes out of business, Michigan Gas Utilities will supply your gas in the interim. You will have 60 days to switch to another supplier without incurring a switching fee.
