Michigan Gas Choice & Your Bill FAQs

If your question is not answered here, or if you'd like more information, please contact us. Your bill will come from MGU, regardless of which supplier you choose, and you will pay MGU for both supply and delivery. We'll pay the supplier.

Will participation in Michigan Gas Choice impact the tax rate I pay for my natural gas?
No. Your tax rate remains the same.

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Besides the new supplier's name and gas charges, will there be other new line-items on my bill if I choose another supplier?
Under the Michigan Gas Choice program, MGU charges a $0.042/CCF balancing charge to all customers who choose alternative suppliers.

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Is the balancing charge something new? Why do only customers of alternative Michigan Gas Choice suppliers have to pay it?
The balancing charge is not new. It is currently included in the Gas Cost Recovery (GCR) factor you pay as an MGU customer. It covers costs associated with gas storage and moving gas out of storage and into the distribution system when you need it — costs that don't go away when you switch to an alternative supplier. Your supplier will deliver a fixed amount of gas each day, all month long, but your usage may vary daily. Gas storage guarantees that you will receive all the gas you need every day.

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What if I have a billing disputes?
Call your alternative supplier if you have questions concerning your gas commodity charge (their name is printed on your bill). If you have questions concerning other charges that appear on your bill, you will still call MGU. If you do not receive a satisfactory response from MGU or your new supplier, contact the Michigan Public Service Commission.

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